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Sunday, November 9, 2014

No Sound in Google Chrome With Windows 8.1 -- FIXED!

I'm not a computer person so usually when things go wrong I just live with them until its unbearable. I'll start by saying that this happened after I downloaded the latest version of Google Chrome, which I find really irritating -- it gives me a whole new overlay, and the button bar at the bottom -- which includes Internet Explorer, as well as any document I happened to be working on -- isn't accessible anymore.  I don't really know whom to blame -- it might be one of those "features" of Windows 8.1 which seem to suck but really are great if you understand them, or it might be something like that for Google Chrome.

Anyway, apart from the interface annoyances, I soon realized that Google Chrome wasn't giving me any sound.  Googling around showed two possible solutions.  First, it could be that my audio "mixer" for Chrome is muted.

I checked this by clicking on the little audio icon in the lower right.  Of course, this isn't visible on my Chrome interface, but I got to it eventually (I move back and forth by clicking in the upper-left hand corner of the screen).

Here's what it looks like now (you get to this by clicking the circled audio icon in the lower right, then clicking on "Mixer"):

Not sure why it doesn't show Google Chrome.  It did before.  But it showed it as working, even when it wasn't working.  Anyway, that wasn't the problem.

Looking a bit more, I found people telling me to disable Adobe Shockwave, and then to install the latest Adobe flashplayer.  Here's a link to a YouTube Video with that advice:

That worked for me.  In short:

In your Chrome browser bar type in chrome://plugins

Then go down the the Adobe shockwave player and disable it.  The arrow shows my existing setup, where it is disabled, i.e. greyed out.

Then go to and download a flash player.  It might take you to this page:

The adobe site may tell you -- as it did me -- that you already have flash player installed with Google Chrome, but that it's disabled (thereby confirming that you successfully disabled it).  You can ignore that.  You can also uncheck the McAfee box.  Just download the latest version.  I.e. click on the Install now, and the click on the downloaded .exe file.

Anyway, that's what worked for me. I now have sound in Google Chrome again.

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